Tell us what happened.
Filing a case is free. We’ll read every word, run a scope assessment, and reply within one business day with a straight answer — whether your case is workable or not.
From submit to first report — three steps.
All three happen within one week of you sending the form. No phone tag, no chasing.
You get an auto-reply.
An email lands in your inbox confirming we received the case file, with a copy of what you submitted. Save it — you can reply at any point with new information.
A real person replies.
A named investigator from our Addison team reaches you with a confidential case ID, a straight answer on whether your case is workable, and any quick clarifying questions.
You get a written report.
If your case is workable, you’ll receive an initial written assessment — what we found, the loss path confirmed, and a realistic recovery probability. From there, you decide whether to continue.
The form.
All fields confidential. The more detail you can give, the faster we can scope your case.
Tell us what happened.
No retainer, no upfront fees. A lead operator will reach you within one business day with a confidential case ID and a straight answer on whether recovery is realistic.
Three things to know.
Never share your keys.
We will never ask for your seed phrase, private keys, exchange password, or 2FA codes. Anyone who does — even someone claiming to represent us — is running a recovery scam. Forward us the message instead.
Send what you have.
Wallet addresses, transaction hashes, screenshots described in text, exchange names, dates, and the exact account-manager handles. Even partial information helps us scope your case faster.
One business day.
You’ll hear back from a named investigator out of Addison within one business day. Not a sales pitch — a scope assessment. If we don’t think recovery is realistic, we’ll tell you.
Email or anonymous drop.
If the form doesn’t fit your situation, here’s where else to send.
Operations
For new case intake, general operations questions, and anything that needs a real human on the other end.
Support
For active-case clients with a case ID. Reaches your lead investigator and the duty desk together.
Anonymous Tip
No name, no email, no login. Send a tip about an operator, a recovery scam, or a tip you don’t want tied to your identity.
The Addison desk.
Cryptoblackbird Recovery, LLC
16475 N Dallas Pky
Addison, TX 75001
United States
Walk-ins by appointment Monday through Friday, 9am to 6pm Central.